FAQs

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If you’re unable to find the answer to what you’re looking for, then please give us a call on 01977 781307 or send us an e-mail.

Covid-19 FAQ's

In 2021, things will be different from a ‘normal’ raceday. Hopefully we can answer your queries below. If you have any burning questions please call 01977 781307 or send us an e-mail!

 

Is Alcohol Permitted?

We are serving alcoholic beverages in a variety of bars in takeaway format.

Please note: You MUST be seated while consuming food and drink on the course. There are plenty of seats to cater for everyone throughout the enclosure.

Do I need to book in advance?

Yes. It is essential to book in advance for racing in 2021. NO TICKETS WILL BE AVAILABLE TO ‘WALK UP SALES’. The Government require full details for their Track and Trace system, and we will therefore need to collect full details from ALL racegoers.

Can I use cash?

Until racing returns to normal, we are encouraging racegoers to use card on a raceday. There will be NO CASH MACHINE on site.

 

Bookmakers and the betting facilities will accept both card and cash.

Which enclosures are available?

We will be operating the ‘Premier Enclosure’ although it will be smaller with limited numbers.

 

The entire ‘Picnic Enclosure’ will be open for racegoers including the new Pavilion Café. Movement around the Racecourse is restricted to the area in which you’ve purchased tickets.

Why is there no paddock enclosure and why can't I go in the main stand?

While Social Distancing remains in place, the Main Stand is being used for ‘essential workers’ – Racecourse Staff, BHA Officials, Jockeys, Trainers and Stable Staff. In addition, the Park Suite Restaurant is being used solely for Owners so that they can maintain social distance while watching their horses run. The Premier Dining Room and the Grandstand & Paddock Self Service restaurant have been converted into changing rooms for the jockeys.

 

The Grandstand & Paddock Bar is running a takeaway drink service for Premier Outdoor ticket holders.

Will I be able to see the horses in the parade ring?

There is a dedicated Parade Ring viewing area on the Marquee Site for those in the Premier Enclosure. The Winners Enclosure will host only the winner of each race.

Premier ticket holders will be able to view the winner and the horses unsaddling in the Parade Ring.

Can I place a bet?

There will be tote facilities open in the areas where you have booked tickets. These are either inside or have service points in the fresh air. Alternatively, there will be a (limited) number of bookmakers on site on a raceday.

Will there be raceday entertainment?

While numbers are restricted, we will not have the usual level of raceday entertainment that has been a part of racing at Pontefract in the past. It will be back though as soon as we’re able to get the show back on the road as normal!

Can I book a restaurant?

While the Premier Dining Room and Park Suite are not currently available to racegoers, a replacement Dining Facility will be available (when restrictions allow) in Boxes 5 to 9 in the Dalby Stand. Private Hospitality boxes will also be available for limited numbers of guests once restrictions have eased. If you’re considering booking a table in the restaurant, please note that there will be a limited menu and it is essential to book your restaurant package in advance.

Car & Coach Parking

Car Parking

All car parking is free of charge and is in the Park itself.

Parking is available in the Picnic Enclosure at a cost of £20 per car with a maximum of 4 adult occupants. This price includes a racecard and your entry into the Picnic Enclosure.

 

Hospitality Parking

For those of you who’ve booked a Private Hospitality box, car parking labels for the Hospitality Car Park will be sent out with your admission badges.

 

Coach Parking

Parking for coaches is, again, free of charge.

Complimentary Grandstand & Paddock passes are available for coach drivers who present their Driver’s Manifest/Worksheet at the turnstile. If you’re coming by coach, please ask for a ‘Coach Pass’ when you book.

Where can I buy Gift Vouchers?

Struggling to find the perfect present for your loved ones?

If they enjoy racing at Pontefract why not consider purchasing a gift voucher for them.

Here’s a list of what’s available:

 

  • Joint Annual Badge Holder Gift Voucher
  • Premier Enclosure Gift Voucher
  • Single Annual Badge Holder Gift Voucher
  • £10 Gift Voucher
  • £20 Gift Voucher

 

Gift Vouchers are available to purchase here.

Cash Machine

On ‘normal’ racedays, a cash machine is provided at every raceday and is located outside the Raceday Office behind the Winner’s Enclosure. The cash machine is marked in position ‘3’ on the plan below.

Children / Under 18s

Accompanied under 18s are admitted free of charge into EVERY enclosure at EVERY race meeting.

 

If you are booking in 2021, you MUST add each Under-18 as a product in your booking. You will not be charged – this is required to monitor capacity numbers during the pandemic. 

Creche

A free creche will be in operation at our 3 Sunday race meetings in 2021 on 20th June, 25th July and 15th August.

Credit / Debit cards

In 2021, you will be able to pay by credit or debit card at all entrances.

 

Restaurant and bar accounts can also be settled by card.

 

Online booking is available in advance for all race meetings, and you are more than welcome to use a credit or debit card for this purpose. Please note that we do not accept American Express.

Dogs & Guide Dogs

Dogs are allowed in the Picnic Enclosure at every race meeting. However, owners are requested to keep their dogs on a lead and under control at all times.

 

Guide Dogs are permitted throughout the Racecourse.

Dress Code

There is only a Dress Code in operation in the Premier Enclosure.

 

We want you to be comfortable and therefore do not insist on a jacket and tie. However, we do request that you have smart/casual attire and do not wear scruffy jeans, shorts, t-shirts, sportswear or trainers into the Premier Enclosure.

Gift Vouchers

We now offer Gift Vouchers for the Premier and Grandstand & Paddock Enclosures.

 

These are valid for any race meeting and can be booked here.

Picnics

Picnics are welcomed in every enclosure EXCEPT the Premier Enclosure.

 

A small amount of alcohol can also be brought in to the Racecourse as part of a picnic. This equates to a maximum of 4 cans per person or half a bottle of wine per person. However, please note that no glass bottles can be brought in to the enclosures. If you would rather bring spirits, please bring the pre-mixed cans.

 

There are several food outlets around the Racecourse, and we have additional items available at every race meeting that can be added to your raceday tickets. There are also a number of vending vans available throughout the Racecourse enclosures.

Opening & Closing times

Opening

The Racecourse opens at

  • 12 noon on a midweek afternoon race meeting
  • 11.30am on a Sunday
  • 4.30pm for an evening

Closing

The bars close 30 minutes after the scheduled off time of the last race.

 

First Race

The first race times are likely to be

  • Around 2pm for an afternoon meeting
  • Around 6.30pm for an evening meeting.

Racecards

Racecards are available in all enclosures and are £3.00 in all areas.

You can also order a racecard in advance for just £2.00 when you book online.

Smoking

The Racecourse operates a No Smoking policy in all indoor areas. This includes the use of e-cigarettes.

Social Media

You can find us on Facebook, Instagram and Twitter!

Betting Vouchers

You can purchase betting vouchers for all race meetings when you book your tickets online!